At Palm Stallion, we strive to ensure that you receive your order as quickly and efficiently as possible. Please review our shipping policy below:

Processing Time:

All orders will be processed and shipped within 2-3 working days from the date of order. Orders placed on weekends or public holidays will be processed the next business day. During peak seasons or promotional periods, processing times may be slightly extended due to high order volumes. We appreciate your understanding and patience during these times.

Shipping Methods and Delivery Times:

We offer several shipping options to meet your needs. Delivery times vary depending on your selected shipping method and location within the country. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

Domestic Shipping:

• Standard Shipping: Estimated delivery within 5-7 business days after dispatch.
• Express Shipping: Estimated delivery within 2-3 business days after dispatch.

Shipping Rates:

Shipping rates are calculated at checkout based on the weight of your order, the shipping method chosen, and your delivery location. 

Order Tracking:

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order directly through our website under the 'Order Tracking' section.

Shipping Delays:

While we strive to meet our estimated delivery times, please note that delays can occur due to unforeseen circumstances such as severe weather conditions, or other logistical challenges. If you experience a significant delay with your order, please contact our customer service team for assistance.

Undeliverable Packages:

If a package is returned to us due to an incorrect address, refusal of delivery, or unclaimed package, we will contact you to arrange reshipment. Additional shipping charges will apply.

Contact Us:

If you have any questions or concerns about our shipping policy, please do not hesitate to contact our customer service team at shop@palmstallion.com. We are here to help and ensure you have a pleasant shopping experience with us.

Thank you for choosing Palm Stallion!