Privacy Policy

Australia (Privacy)

Palm Stallion is an Australian business. We take privacy seriously and aim to handle personal information in a transparent and responsible way. This section explains how we typically collect, use and disclose personal information in Australia.

What we collect
We may collect personal information such as your name, email address, phone number, billing and delivery address, order details, and communications with us. We may also collect online identifiers and browsing/activity information when you use our website (for example through cookies and similar technologies).

Why we collect and use it
We use personal information to operate our store, process and fulfil orders, provide customer support, communicate with you about your order, prevent fraud and improve our services. Where you opt in (or where permitted by law), we may also use it for marketing.

Cookies, analytics and advertising
We use cookies and similar technologies (which may include third-party tracking pixels) to operate our website, understand how customers use our site, and measure or improve advertising. This may involve sharing certain information with analytics and advertising partners. You can manage cookies through your browser settings and, where available, through any cookie controls on our website.

Who we share information with
We may share personal information with service providers that help us run our business, such as Shopify (our ecommerce platform), payment processors, shipping and fulfilment providers, customer support tools, and analytics/advertising providers. We only share information that is reasonably necessary for them to perform these services.

Overseas disclosures
Some of our service providers may store or process information outside Australia (for example, in the United States or other countries). Where this occurs, we take reasonable steps to work with reputable providers and protect personal information.

Marketing choices
You can opt out of marketing emails at any time by using the unsubscribe link in our emails. You can also request that we stop sending you marketing communications by contacting us at support@palmstallion.com.

Access, correction and questions
You can contact us to request access to or correction of the personal information we hold about you, or to ask privacy questions or make a complaint. Email us at support@palmstallion.com.